This is a small article from the Manly Daily and it is a good example of why it is wise to only use contractors that are qualified, insured and preferably a member of their industries association (to be a member they must adhere to a code of ethics). In the tree Industry it is the National Arborist Association of Australia.
Unfortunately these type of cowboys in the article have been around for a long time and we have heard many stories from clients that have used them in the past.
One ploy they use to get their foot in the door is to give a very cheap quote, but once work has commenced, they tell the client of all the extras they have to pay – removing the waste is extra, stump grinding is extra etc. So the cheapest quote is not necessary the best to go with.
There are many highly trained, professional companies out there that you can use, so please don’t let this happen to you.