Ask An Arborist These Top Ten Questions


When considering tree care, some jobs are simply too much work for the average home owner to complete by themselves. Other times, risks involved with trimming or lopping trees may prove too disastrous to attempt a job without professional help. Working at height requires training, insurance and personal protective equipment and only a professional arborist has access to these. To ensure you protect your property and life, we have prepared the following questions to ask an arborist.


  • Do they provide a valid certificate of insurance and copy of the contract? These should be your first most important question. You want to make sure that you are not liable for any damage, accidents or injuries that happen on your property. Without these, it’s a no go.
  • What are their credentials? All arborists have had to undergo some form of formal training and it pays to make sure your arborist has the best credentials of those you’re investigating.
  • Can they provide a list of references? Any quality company will be happy to share a list of satisfied customers. Ask for customers that they have done work for in the past month or so.
  • Will they give you a detailed estimate? Some arborists will simply throw out a quote without providing specifics about which tasks cost what. It’s worth understanding the scope of the job so that you can compare quotes from different arborists appropriately.
  • What equipment will be used on-site? Use of machinery to trim or remove trees can cause damage to your property. It’s best to know what is being used so you can prepare accordingly. Mark out sprinklers and take photos so you can give evidence of any damage.
  • How long will the project take? This should be included in the quote. One company might say three days, another three hours, so it’s worth knowing how long in order to get the best price.
  • Does the company appear professional? How did you find them? What impression does their advertising give you? Do they have a marked truck? Sound equipment? Do they have a website? All of these will help you to make a final decision about which arborist to hire.
  • Do they use spikes to climb trees while pruning? The use of climbing spikes while pruning or lopping is really bad for the tree’s health and should be avoided whenever possible.
  • Do they advertise ‘topping’? Topping is the practice of removing live sections from the top of the tree. This is bad practice and, if advertised, is a sign you should continue searching.
  • Does the crew use personal protective equipment (PPE) onsite? This is a legal requirement. You should assuredly make sure that the crew you employ are using PPE at all times.


Contact Banksia Arborcare

For all tree lopping, tree removal and other cost effective arborist solutions, contact us. We work with newly planted trees, young trees and mature trees all across the North Shore and Northern Beaches of Sydney. Our certified arborists provide professional, fully insured tree services designed to keep your trees healthy. Call today on 0412 181 075 for a free quote and inspection of your trees’ health.